Half of image is black - D3400

by thomas pacheco   Last Updated November 08, 2018 10:18 AM

Nikon D3400 lent to girlfriend for Halloween. Now half of the live view image is totally black; same on photos but not on menu displays.
She "cleaned" it before returning, so is my sensor toast?

Tags : nikon sensor

Answers 1

Looks like the shutter's getting stuck to me. I say that because the amount of visible photo changes between shots. It's simple enough to confirm too.

  1. Go to the cleanest, least dusty place you have available.
  2. Take your lens off, blow out any visible dust.
  3. On your camera: Setup menu → Clean image sensor → Clean Now.
  4. Look inside your camera. You should be able to see the whole sensor.

    I suspect you'll only be looking at a portion of yours.

Fixing that probably means a trip to a Nikon Service Centre but —assuming it is a mechanical problem— other camera repair shops may be able to see what's wrong and fix it without spare parts.

It may be (he said shuddering) a bit of cotton wool jammed in there. You may even be able to carefully remove the blockage yourself.

November 08, 2018 10:16 AM

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